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Stone Esquire
Mads
Posts: 2
Registered: ‎07-01-2011

event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists

[ Edited ]

Hello

 

Some of our clients are getting an error for "Trend Micro Solution Platform service" every morning.

 

In the TmWatchDog logfile i get these on the computers with the error.

 

[Fri Jul 01 07:58:36 2011][3460][uiWatchDog][.\TmWatchDog.cpp][269][INFO]Start Watch Dog
[Fri Jul 01 07:58:36 2011][3460][uiWatchDog][.\TmWatchDog.cpp][285][INFO]Watch Dog started by runkey
[Fri Jul 01 07:58:36 2011][3460][uiWatchDog][.\TmWatchDog.cpp][196][INFO]Set Watch Dog Reload successfully.
[Fri Jul 01 07:58:36 2011][3460][uiWatchDog][.\TmWatchDog.cpp][294][INFO]Exit Watch Dog From Run Key. nRet=0
[Fri Jul 01 07:58:36 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:36 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:36 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:36 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:37 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:37 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:37 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:37 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists
[Fri Jul 01 07:58:37 2011][1748][uiWatchDog][.\TmWatchDog.cpp][317][INFO]event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists

 

 

It keeps going on like that for some minutes..

We are Running Trend Micro Worry-Free Business Security Version 7.0 Build 1435

The Clients are running Windows XP Pro SP3

 

 

We have tried to uninstall the clients, and then reinstalled Trend Micro. But it has no effect, still the same problem.

 

Any ideas before format C: ? :-)

 

 

// Mads

 

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Stone Esquire
Mads
Posts: 2
Registered: ‎07-01-2011

Re: event UNICLIENT_START_AMSP_WITHOUT_UAC or another watch dog instance still exists

Keeps getting error in the event log

 

Hændelsestype: Error
Hændelseskilde: Service Control Manager
Hændelses-id: 7034
Dato:  05.08.2011
Klokkeslæt:  08:31:05
Beskrivelse:
Tjenesten Trend Micro Solution Platform afsluttede uventet. Dette er sket 1 gang(e).

 

Windows XP SP3 - HP EliteBook 8730w

 

No one else have this problem?

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