11-26-2012 01:24 AM
We have just (in the last few days) had WFBS installed by our IT provider. Everything is running pretty smoothly (although with a few hiccups regarding Activesync and iPhones), except for one issue.
Google Chrome seems to freeze every 20 seconds when viewing websites. It's acutally frozen 4-5 times whilst typing this out. I've completely exited the WFBS client and the freezing stops. The freezing doesn't occur in IE9. It isn't a crash, just Chrome doesn't recognise any input from keyboard and mouse, ie. when typing or scrolling.
Any ideas on this?
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11-26-2012 01:02 PM
can you provided the build number of your WFBS 7?
11-27-2012 07:28 AM
kindly apply critical patch 2477 from the link below and observe if the issue will still occur.
11-28-2012 09:12 AM
How many machines are affected? Since you are using WFBS 7, we need to further isolate is causing your issue with Chrome. Kindly use the disable module tool so we can check which module of the program is causing this issue.
11-28-2012 04:57 PM
Ok, have done that.
Disabling Proxy Hooking (which in turn disables Web Threat Protection) gets rid of the issue. Disabling Web Threat Protection on it's own doesn't fix the issue.
11-29-2012 06:08 AM
The Proxy Hooking plugin can be a pain in the @$$ -> http://community.trendmicro.com/t5/Business-Securi
11-29-2012 08:41 AM
for the meantime try whitelisting "chrome.exe" for tmproxy using the steps from this link http://esupport.trendmicro.com/solution/en-us/1059
11-29-2012 08:47 AM
here is another article that helps: http://esupport.trendmicro.com/solution/en-US/1056