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Stone Esquire
MH020
Posts: 2
Registered: ‎04-12-2012
Accepted Solution

Unable to disable multiple tray icon on terminal servers (RDS) running on Windows Server 2008 R2

Hi,

 

Despite implementing the following solution:

- Key: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\UniClient\0\Install
- Name: SeAgntMaxNum
- Type: REG_DWORD
- Data: 1
From the following article: http://esupport.trendmicro.com/solution/en-us/1058315.aspx

 

Every user who logs on to our terminal server still gets an icon tray and the uiSeAgnt.exe application gets loaded for every user.

We've also implemented this solution for our Windows 2003 Terminal servers and it works fine there.

 

Did I forget something or are there any additional settings for a Windows 2008 R2 server?

 

 

Our specs:

OS:
Windows Server 2008 R2 Datacenter Edition (SP1) 64 bit
Remote Desktop Services

Trend Server:
Worry-Free Business Security Advanced  
Version: 7.0
Build: 1435
Hot Fix History: Patch 1

Trend Client:
Trend Micro Wory-Free Business Security 64-bit
Version: 7.0.1592

 

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Affiliate
ChrisKo
Posts: 770
Registered: ‎08-18-2010

Re: Unable to disable multiple tray icon on terminal servers (RDS) running on Windows Server 2008 R2

I think on 64 bit systems the key should be under HKLM\SOFTWARE\WOW6432\TrendMicro\...

 

Regards

Christian Kotthoff - ConnecT Informationstechnik GmbH

I am a Trend Micro Affiliate. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Trend Micro Employee
ryandelany
Posts: 782
Registered: ‎08-17-2009

Re: Unable to disable multiple tray icon on terminal servers (RDS) running on Windows Server 2008 R2

You may also want to apply SP1 while you are at it as there were a of fixes between the build you are running now, and SP1.  You can download SP1 at http://www.trendmicro.com/download.

 

Ryan Delany

Trend Micro Inc.

twitter: @ryandelany

YouTube How To Videos: http://www.youtube.com/trendsmbportal


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Stone Esquire
MH020
Posts: 2
Registered: ‎04-12-2012

Re: Unable to disable multiple tray icon on terminal servers (RDS) running on Windows Server 2008 R2

Hello Christian,

 

Thanks for your reply, but we have a 64-bit system with a 64-bit Trend Micro installed. The Wow6432Node key is for 32-bit applications that run on a 64-bit version of Windows.

 

Kind regards,

Robert

 

 

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