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Stone Esquire
bkimhome
Posts: 1
Registered: ‎12-13-2012

After installing TMWFBS-A, iPhone user cannot get Exchange mail

Windows SBS 2003, Trend Micro Worry Free Business Security Advance Server. After installing product, everything works fine except iPhone user can't get Exchange email. He gets it on his workstation, but not on his iPhone. No errors, no messages. Stopping the ScanMail for MS Exchange Master Service and Trend micro Security Server Master Service does the trick, but when those services are stopped, the product is basically not running at all. It wasn't my installation. I'm new to Trend products and to this forum. Thoughts?

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Trend Micro Employee
hugler
Posts: 343
Registered: ‎07-09-2010

Re: After installing TMWFBS-A, iPhone user cannot get Exchange mail

hi,

 

just wanna know what version and build are you using for WFBS?

does the iphone connects thru their carrier to send the emails? or your company wifi network?

 

regards,


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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