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Stone Esquire
zcathound
Posts: 2
Registered: ‎01-11-2014

pop-up ads and new tabs automatically opening and marked "dangerous"

It's like my protection is ineffective, except that it warns of dangerous site. I have it turned up to highest protection and have run spyware and malware removal. Scanned by Trend Micro states nothing is wrong, but that's far from true.

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Trend Micro Employee
fjordz
Posts: 876
Registered: ‎03-16-2012

Re: pop-up ads and new tabs automatically opening and marked "dangerous"

Hi @zcathound,

 

Kindly check the list of toolbars installed on your computer and embedded on your web browsers as those may have been compromised. 

 

To uninstall those unnecessary toolbars, please refer to the link below:

http://esupport.trendmicro.com/solution/en-us/1101742.aspx

 

After removing the compromised toolbars, reset your browser settings by following the steps below:

http://esupport.trendmicro.com/solution/en-us/1096707.aspx

 

Regards,

Fjordz




I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Stone Esquire
zcathound
Posts: 2
Registered: ‎01-11-2014

Re: pop-up ads and new tabs automatically opening and marked "dangerous"

Thanks!

 

How do I get my bookmarks tab back and import my bookmarked pages?

 

Kind regards,

Nate

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