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Stone Esquire
madtack
Posts: 2
Registered: ‎03-06-2011
Accepted Solution

Unable to activate TitaniumAntivrus +

I have tried more then a few times to download after renewing, now it tells me I am not connected to internet and cannot contact Trend Micro. Yet I am able to get on here and access internet for anything else 

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Trend Micro Employee
AlAmbia
Posts: 2
Registered: ‎07-09-2010

Re: Unable to activate TitaniumAntivrus +

Hi madtack,

 

Try to follow the instructions below:

 

a. Open the Trend Micro Titanium main console.

b. Click the Gear button.

c. Click "Other Settings" on the left pane, then click "Proxy Settings".

d. Uncheck "Use Proxy Settings to connect to the Internet".

e. Click the "Apply" button.

 

The link below may also help:

 

http://esupport.trendmicro.com/pages/The-main-console-of-my-Trend-Micro-Titanium-shows-that-it-is-un...

 

Regards,

 

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Stone Esquire
madtack
Posts: 2
Registered: ‎03-06-2011

Re: Unable to activate TitaniumAntivrus +

Thank you for your input, but I have decided to go with another software. The Trend Micro support after 6 emails and 3 phone calls did not give me a useable solution.

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