12-17-2013 06:30 AM
So i bout trend micro about 2 years ago from best buy and now i want the auto renewal feature to stop. I went to the site described in the faqs but i don't know my order number or whatever password it wants and i used my parents credit card and email and i do not remember them. plz help
Solved! Go to Solution.
04-26-2014 10:12 PM - edited 04-26-2014 10:13 PM
Should you wish to turn-off the auto-renewal feature of your Trend Micro subscription. You may do it by following the steps on this link:
If you can hardly remember your Trend Micro credentials, you may reply to the personal message I have sent you for the details needed for us to be able to pull-out your records here.