07-14-2011 05:40 PM
I needed to do a system restore to an earilyer date than my antivirus was in stalled, so now the antivirus is not there and not able to protect my computer, I paid for it and used it but can't get it back on my computer with out purchasing it again. Can someone help me Please!! .. I know there has to be a way to get it back on my computer with out paying again. Thank you for your help!!!
Solved! Go to Solution.
07-14-2011 08:39 PM
you should be able to install it using the same serial number - which means not buying again
login to your Trend Micro Account to see your subscriptions and check which serial number is still active (not expired)
download the correct installer from the download center
check the format of your serial number to download the correct installer
X*** - Titanium Maximum Security/Internet Security Pro
P*** - Titanium Internet Security/Internet Security
A*** - Titanium Antivirus+/Antivirus /plus Antispyware
12-07-2011 11:33 AM
We can upgrade to Trend Micro Titanium Maximum Security 2012 for free by following the steps on our knowledge base link below:
For Titanium Maximum Security 2012 (Serial Number starts Xxxx-xxxx-xxxx-xxxx-xxxx):
Hope this helps!