Stone Esquire
Dave_J
Posts: 4
Registered: ‎03-01-2011
Accepted Solution

Switching computer

I have bought a new computer.  How do I add the anti virus program from my old computer to the new one?

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Trend Micro
michaeltr
Posts: 38
Registered: ‎07-09-2010

Re: Switching computer

Hi Dave_J

 

May I know what is your Trend Micro program? or can you message me the serial number so I can provide you proper set of instructions.

 

Cheers!


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others. Have a great Trend Micro experience.
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Stone Esquire
Dave_J
Posts: 4
Registered: ‎03-01-2011

Re: Switching computer

[ Edited ]

Hi Michaeltr,

The product is Antivirus plus Anti spyware.  The serial number is A***************

Thanks in advance.

Dave_J

 

[Mod Note: Removed Serial Number]

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Stone Noble
monkey_d_luffy
Posts: 43
Registered: ‎02-08-2011

Re: Switching computer

[ Edited ]

you can try installing it to your new computer and if you get the error message "Too many installations" please follow the instruction on the link below:

 

http://esupport.trendmicro.com/Pages/I-get-the-error-message-Too-Many-Installations-when-activating-...

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Stone Esquire
Dave_J
Posts: 4
Registered: ‎03-01-2011

Re: Switching computer

My installation was a download.  Can I use my order number and password?

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Stone Noble
monkey_d_luffy
Posts: 43
Registered: ‎02-08-2011

Re: Switching computer

you can do that or you can also download it directly from Trend Micro... http://downloadcenter.trendmicro.com

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Stone Esquire
Dave_J
Posts: 4
Registered: ‎03-01-2011

Re: Switching computer

Done.

Thanks to all

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