06-14-2012 04:33 PM - edited 06-14-2012 04:42 PM
I've tried installing Trend Micro Maximum Security 2012 but it told me to uninstall the incompatible software. Which I did, but now it keeps telling me to uninstall one that I already uninstalled before. It is CA Internet Security Suite 2007. I have done removal tools that supposedly uninstalled it but everytime I try to install Trend Micro it won't let me. I have already installed Trend Micro on another computer. But this one has been giving me problems and I don't know what to do anymore. Help? I really want to fix this ASAP.
Solved! Go to Solution.
06-14-2012 11:14 PM
hi, found this thread in another forum about uninstalling that version, perhaps you can check out the steps:
06-21-2012 03:01 PM
You may try to manually search for entries for CA Internet Security Suite 2007. Look for it on the C:\Program Files folder and search the registry for possible entries.
06-21-2012 03:38 PM
Kindly follow Austin's recommendation. To add up, please check the following on the registry:
If you see them, just delete them.
Note: Make sure to back up your registry.
06-24-2012 06:00 PM
Pass Ccleaner to clean the registry and safeguard the results in a file you name Ccleaner Log. Restart PC and pass Ccleaner again and install Trend.
Tell me if it works.
11-06-2013 06:35 AM
The install to the latest version is asking to uninstall IOLO System Mechanic which IS NOT a virus software, I paid a lot of money for it and I WANT TO KEEP IT. Now I am stuck in a loop and HAVE NO VIRUS SOFTWARE. My license does not expire until 2015 and I HAVE NO VIRUS SOFTWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
11-06-2013 01:15 PM
Iolo software is indeed incompatible with Trend Micro. The program may have some components or features that are similar with that of Titanium making it a conflicting software. You may check the link below for more information about incompatible software and on how you can remove them from your computer:
Now, if you insist of using Iolo System Mechanic, that is still possible. However, just to set your expectations, you may encounter performance issues in the long run if both software are running in your system.
Just uninstall Iolo first from your computer then proceed to the installation of the latest version of your Titanium subscription. Afterwards, when Titanium is already up and running on your system, you may then reinstall Iolo.
11-07-2013 02:42 PM
Were you able to successfully install your Trend Micro program? Please let us know if you need further assistance by updating this thread.
11-10-2013 11:53 PM
We would like to follow-up this case to make sure that we were able to address your concern. Please post your response to let us know of any updates.
Thank you and have a great day!