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Stone Esquire
purcell8
Posts: 1
Registered: ‎08-30-2012
Accepted Solution

Have Disc but No disc drive

I purchased a new netbook and the salesman sold me Titanium Maximum Security 2012. Unfortunately, I did not realize the the security program was on disc. I have downloaded the program from this site, but the serial number from the disc is not recognized. How do I get this done?

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Affiliate
greggmh123
Posts: 1,966
Registered: ‎01-23-2010

Re: Have Disc but No disc drive

Make sure you downloaded the correct product. There are several levels of the Titanium product.


I am a Trend Micro Affiliate. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Affiliate
g8keeper
Posts: 4
Registered: ‎09-02-2009

Re: Have Disc but No disc drive

Hi,

 

If you got Trend Micro Titanium Maximum Security 2012, I believe you downloaded an incompatible installer online. That is the reason why it will not accept your Serial Number. 

 

Kindly click the link below to download the right installer for Trend Micro Titanium Maximum Security 2012. There is also a step-by-step instructions to serve as a guide for you.

 

http://esupport.trendmicro.com/solution/en-us/1058968.aspx

 

 


I am a Trend Micro Affiliate. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Trend Micro Employee
easeyourpain
Posts: 9
Registered: ‎03-10-2011

Re: Have Disc but No disc drive

[ Edited ]

Hi Purcell8

 

FYI

 

Serial number starts with X is for Titanium Maximum Security version


Serial number starts with P is for Titanium Internet Security version

 

Serial number starts with A is for Titanium Antivirus +

 

Serial number which starts with D is commonly for Trend Micro programs bundled with Dell machines.

 

For reinstallation, please be guide with this guide link:

 

http://esupport.trendmicro.com/solution/en-us/1058995.aspx

 

Hope that helps!

 

Regards,

 

 

 

 

 

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Trend Micro Employee
Sarmi777
Posts: 102
Registered: ‎11-08-2011

Re: Have Disc but No disc drive

Hi All,

 

Good News!

 

Trend Micro 2013 version has been released, you can now install it using your Serial Number, but make sure to use the proper product for your serial number, you can refer to the links for the instructions:

 

Ti AV+2013

http://esupport.trendmicro.com/solution/en-us/1061118.aspx?name=Installing Titanium AntiVirus+ 2013 for the first time

 

Ti MR 2013

http://esupport.trendmicro.com/solution/en-us/1061143.aspx?name=Installing Titanium Internet Security 2013 for the first time

 

Ti HE 2013

http://esupport.trendmicro.com/solution/en-us/1061144.aspx?name=Installing Titanium Maximum Security 2013 for the first time

 

Sarmi777


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Honored Noble
jojo123
Posts: 170
Registered: ‎01-31-2012

Re: Have Disc but No disc drive

hi sarmi777, you should put tags on your post 

that could help others who are using google searches

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Trend Micro Employee
Sarmi777
Posts: 102
Registered: ‎11-08-2011

Re: Have Disc but No disc drive

Hi jojo123,

 

Moving forward, ill tag the posts :smileyhappy:

 

Sarmi777


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
Please use plain text.