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Stone Emissary
BTpuppy44
Posts: 7
Registered: ‎08-25-2009
Accepted Solution

Google Earth

Why do I get the "malicious program " warning and prevented from downloading "Google Earth 2011" program? Is there a problem with the program?

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Customer Service Manager
PartyJetsetGo
Posts: 642
Registered: ‎08-13-2009

Re: Google Earth

is this a message from your trend micro program or windows? if possible can you post a screenshot here...

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Stone Emissary
BTpuppy44
Posts: 7
Registered: ‎08-25-2009

Re: Google Earth

I'm sorry. Forgive me , I'm new at this. The message screen is " Transfer of protected Information Blocked". Is this because Google Earth is trying to access my private information? Dop I have to turn off my date protection to download this program?

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Customer Service Manager
PartyJetsetGo
Posts: 642
Registered: ‎08-13-2009

Re: Google Earth

no worries :smileyhappy:

this message came from your titanium program because of the data theft prevention feature,

google earth may be accessing some personal info that you have set titanium to prevent from accessing,

check your datat theft prevention settings by checking this solution: http://esupport.trendmicro.com/solution/en-us/1058350.aspx

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Stone Emissary
BTpuppy44
Posts: 7
Registered: ‎08-25-2009

Re: Google Earth

ks. But, is there any way I can tell what information they are trying to access without turning off Data Protection?

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Customer Service Manager
PartyJetsetGo
Posts: 642
Registered: ‎08-13-2009

Re: Google Earth

the popup that you receive should show you that information when you see it, check if you can find a more details button

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Stone Emissary
BTpuppy44
Posts: 7
Registered: ‎08-25-2009

Re: Google Earth

I deleted my e-mail address from protected date. Then tried to install Google Earth and got the following Trend screen:

"Dangerous page"

Address https://securesignupway.com/p06/?siteid=5296

Trend Micro has confirmed that this website can transmit malicious software or has involved in online scams or fraud.

 

Is it safe to download this software?

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Customer Service Manager
PartyJetsetGo
Posts: 642
Registered: ‎08-13-2009

Re: Google Earth

where did you get the installer?

i tried downloading and installing google earth via http://www.google.com/earth/index.html

and all seems ok when i installed, can you try to download and install via that link

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Stone Emissary
BTpuppy44
Posts: 7
Registered: ‎08-25-2009

Re: Google Earth

[ Edited ]

I got an e-mail with an advertisement to download "Google Earth 2011" version from "Earth 2D [*****@*****.com with four download buttons.  Is this really the new updated version of Google Earth6 ?

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Customer Service Manager
PartyJetsetGo
Posts: 642
Registered: ‎08-13-2009

Re: Google Earth

[ Edited ]

the link i gave you is from the official google earth site so thats the updated version i believe,

personally id go with the google earth site to be on the safe side (especially since im not familiar wih the email address you quoted)

 

*** Locked topic because problem was already resolved. For related concern, please post a new topic from the link below:

 

Home and Home Office:

http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/bd-p/homeoffice

 

 

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