02-24-2012 08:24 PM
Please help. I am trying to install Trend Micro Titanium Maxium Security and keep getting a message that the installation is incomplete. (Error Code: #1603, 0, 0x000). I tried to send a copy of the message that I have been receiving.
Solved! Go to Solution.
02-24-2012 10:08 PM
Can you tell us at what certain point did it stop before you see the error message?
Also, you can try to check if there are other incompatible software like McAfee, Norton or MalwareBytes. You need to uninstall those programs.
02-24-2012 10:28 PM
Hi. As soon as I put in the serial number it will run for about a minute then the error message pops up and tells me that installation can not be completed. I had Norton and i have uninstalled it and everything else that had anything to do with viurs protection. I have also tried to do the diagnostic tool and that did not work.
02-26-2012 08:07 AM
Hi I went checked again and I don't have anymore antivirus software on my laptop. And I went and tried to install trend micro again and I get the above error message right after it says "Initializing the windows installer".
02-27-2012 04:37 AM - last edited 3 weeks ago by RuthS
Uninstall all Microsoft Visual C++ Redistributable Package on your computer. You can check add/remove programs on the control panel. After uninstalling all Microsoft Visual C++ Redistributable Package try to install again the program.
I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
03-28-2012 01:37 AM
I'm having the same problem as Barbara however after uninstalling the c++ program it still doesn't stops at the same place. I have tried downloading the program again but it makes no difference.
I'm trying to install maximum secrity 2012 and using windows 7.
03-28-2012 05:41 AM
Hi Barbara3107 and onions,
Please try the steps below for the problem you are having.
I. Uninstall components of the initial installation that failed:
II. Steps for the error code “#1603, 3003, 0x000”
III. Apply the hotfix for the Titanium 2012 program
03-29-2012 11:20 PM
Please make sure you have the latest Windows Updates installed on your computer. To do that, just click the Start > All Programs > Windows Update.
Also, check if you have the latest Windows Installer version. If not, you may download it on the link below:
08-09-2012 11:44 PM
The information is old, but still useful. The problem is basically related to the installation process and is not specific to Trend Micro. Found three basic reasons of Error 1603 mentioned here...