04-20-2011 07:38 PM
I am a new user of Trend Micro Titanium Internet Security.
The software is picking up many many web threats, which is great, however....
It asks me to restart my computer to resolve/install update, which i do, however, upon restart it asks me again.
And again. And again. Every time I restart, it asks me to restart to install update.
So, I dont think its resolving or updating becuase I still continuously recieve many web threats daily.
And it has the yellow ! upon restart always. I need help. The web threats are still redirecting me all over the place on the web.
thanks in advance.
Solved! Go to Solution.
04-20-2011 08:31 PM
Now that you are using Trend Micro Titanium Internet Security you shouldn't have a problem getting an update because it will automatically gets you updated. If restarting didn't fix the problem try the following:
Option 1. Do a manual update by clicking here:
Option 2. If the problem is still the same try applying a hotfix, you may get the hotfix and instructions here.
Hope this helps!
04-20-2011 09:05 PM - last edited on 12-13-2011 01:22 PM by andrewd
Upon checking your problem, this "Restart Required" problem might be caused by an update that was unable to install. For this issue, we are still completing the official hotfix for this so that it will be available on our Knowlegdebase but for the mean time you may contact our support team for this issue.
You can upgrade your Trend Micro program to the 2012 version.
Titanium Maximum Security: http://esupport.trendmicro.com/solution/en-us/1059
Titanium Internet Security: http://esupport.trendmicro.com/solution/en-us/1058
Titanium Antivirus+: http://esupport.trendmicro.com/solution/en-us/1059
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