Skip to content


Stone Esquire
vpeck
Posts: 1
Registered: ‎12-02-2009
Accepted Solution

Calendar Invites block

Trend micro blocks lotus note calendar invites.  How do i fix this?

 

Please use plain text.
Trend Micro Employee
manwolf
Posts: 157
Registered: ‎08-28-2009

Re: Calendar Invites block

Hello vpeck. You may check the Unauthorized Change Prevention exception list if the program is being blocked. Refer to the following:

 

01. Open the Trend Micro Consumer Product main console.
02. Click on the Virus & Spyware Controls button.
03. Click on the Prevent Unauthorized Changes tab.
04. Click on the Exception List link and a new window will appear.
05. Look for the program on the list and click on it.
06. Change the Response from Block to Trust.
07. Click on the OK button.
08. Close the Trend Micro Consumer Product main console.
09. Restart your computer for the changes to take effect.

 

 

After doing the instructions above, you should now be able to use the program successfully.

 


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
Please use plain text.
Stone Esquire
jesses
Posts: 1
Registered: ‎07-13-2011

Re: Calendar Invites block

I have followed these steps but when I get to step 4: "Click on the Exception List link and a new window will appear." This button is grayed out.

 

Please use plain text.
Customer Service Manager
Geocite
Posts: 189
Registered: ‎04-13-2010

Re: Calendar Invites block

Hi jesses,

 

we can upgrade to Titanium 2012 version by following the steps on our knowledge base link below to resolve this problem wit hthe lotus calendar:

 

Download and Install Trend Micro Titanium™ Maximum Security 2012:
http://esupport.trendmicro.com/solution/en-US/1058967.aspx

Download and Install Trend Micro Titanium™ Internet Security 2012:
http://esupport.trendmicro.com/solution/en-US/1059030.aspx

Download and Install Trend Micro Titanium™ Antivirus+ 2012:
http://esupport.trendmicro.com/solution/en-us/1059147.aspx

 

Hope this helps!

 

Geo :smileyhappy:

Please use plain text.