09-19-2012 05:48 PM
hi, i installed trend micro titanium internet security 2012 about half year ago when there is free 4 years activation for it. then a few day ago, i had to reinstalled the trend micro titanium internet security 2012 because i just reformat it. but it becomes activated up to 1-10-2012 only. any ways that i can revert back to 4 years activation?
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09-19-2012 08:44 PM
May we know where did you purchase the Trend Micro program? If this was from your ISP, then you may need to download the installer from their websites.
Here are the scenarios wherein the subscription period will vary from the correct subscription that you have:
1. The serial number is different to the one that you should be using.
2. A trial version was installed instead of a full version.
3. A different installer should be used for the program to reflect the correct subsciption.
09-24-2012 07:54 AM
Kindly reply to my PM.