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Stone Esquire jn
Stone Esquire
jn
Posts: 2
Registered: ‎03-02-2011
Accepted Solution

Could not install Titanium - error message advised I needed to install Micrsoft Visual C ++ 2005

when installing Visual C I then received Error 1935 'Microsoft. VC80. Open MP type="win32policy", version 8.0.50727.762 processor Architecture = "x86"

Running Windows Vista  32bit - I'm no IT guru but can usually follow clear instructions - can anyone help?

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Stone Esquire
Laho1989
Posts: 1
Registered: ‎03-02-2011

Re: Could not install Titanium - error message advised I needed to install Micrsoft Visual C ++ 2005

Hi jn,

 

What installer file do you use?

 

x86, x64 or the combined version?

 

 

Security Professional - Security Expert
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Stone Esquire jn
Stone Esquire
jn
Posts: 2
Registered: ‎03-02-2011

Re: Could not install Titanium - error message advised I needed to install Micrsoft Visual C ++ 2005

x86

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Trend Micro Employee
arteec
Posts: 1,296
Registered: ‎07-08-2010

Re: Could not install Titanium - error message advised I needed to install Micrsoft Visual C ++ 2005

Hi, 

 

Kindly uninstall the versions of your Microsoft Visual C++ from your Control Panel and download the needed version for your Trend Micro program. Please click on the link below for the compatible versions:

 

http://esupport.trendmicro.com/Pages/I-get-the-error-message-Installation-Incomplete-when-I-do-not-h...

 

After installing this, please try running the installation program again.

 

Hope this helps!

 

Artee


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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