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Stone Esquire
Posts: 1
Registered: ‎11-30-2012
Accepted Solution

Unable to open console to scan computer


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Trend Micro Employee
Posts: 760
Registered: ‎03-08-2011

Re: Unable to open console to scan computer

Hi ffd3rd,


Run a scan first using Housecall:


After that, you can try to reinstall the Trend Micro software on your computer.


Follow the instructions here:



I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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