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Stone Esquire
samuca
Posts: 1
Registered: ‎10-19-2011
Accepted Solution

Faulting application name: tmlisten.exe

Hello,

 

I have the following error ... How can I resolve? thank you.

 

Faulting application name: tmlisten.exe, version: 11.5.0.1709, time stamp: 0x4e2d1d15

Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9

Exception code: 0xc0000374

Fault offset: 0x00000000000c40f2

Faulting process id: 0x1d6c

Faulting application start time: 0x01cc8da983b3d3f4

Faulting application path: C:\Program Files (x86)\Trend Micro\OfficeScan Client\tmlisten.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll


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TEKIAMI
Noch
Posts: 4
Registered: ‎12-07-2011

Re: Faulting application name: tmlisten.exe

Hey

 

I'm having the exact same issue as you on 2 servers

 

Windows 2008 R2 x64

They are both in the same Microsoft Failover Cluster

 

I have tried reinstalling the client but the issue remains

 

Anyone got any suggestions?

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Affiliate
ChrisKo
Posts: 770
Registered: ‎08-18-2010

Re: Faulting application name: tmlisten.exe

Why do You not install Patch 2.2? TMListen.exe should have build 11.5.0.1713 then.

Regards

Christian Kotthoff - ConnecT Informationstechnik GmbH

I am a Trend Micro Affiliate. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Stone Esquire
Manako
Posts: 1
Registered: ‎12-21-2011

Re: Faulting application name: tmlisten.exe

[ Edited ]

Hello

 

I'm having the exact same issue as you on 2 servers, but the version of tmlisten.exe is 11.5.0.1713

 

Faulting application name: tmlisten.exe, version: 11.5.0.1713, time stamp: 0x4e3a6974
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc00000fd
Fault offset: 0x0000000000053560
Faulting process id: 0x15dc
Faulting application start time: 0x01ccc062a05fdf6f
Faulting application path: C:\Program Files (x86)\Trend Micro\OfficeScan Client\tmlisten.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e8af7d6b-2c55-11e1-8433-00237dd74b5c

 

I tried to reinstall but it didn't work. Anyone knows how to fix it

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Stone Esquire
Torlus
Posts: 1
Registered: ‎01-23-2012

Re: Faulting application name: tmlisten.exe

I am having similar issues with Windows 2008 R2 Failover Clusters but only on the node that holds the Quorum. The TMlisten services stops. Rebooting the server starts it again for a few hours then it stops. I am using OfficeScan 10 SP1 but can't upgrade to later versions.

Any ideas would be helpful.

 

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Stone Noble
vupi
Posts: 48
Registered: ‎10-05-2009

Re: Faulting application name: tmlisten.exe

i've the identical issue on the same scenario on 2008 R2 failover cluster!!!

 

 

http://community.trendmicro.com/t5/Business-Security-Forum/tmlisten-crash-on-Windows-2008-R2-SP1/td-...

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TEKIAMI
Noch
Posts: 4
Registered: ‎12-07-2011

Re: Faulting application name: tmlisten.exe

Still don't a solution for this issue and I'm afraid I don't have any good cluster nodes to perform tests on due to the fact that the only 2008 r2 cluster I have is hosting production-applications

 

Any word from Trend Micro about this?

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TEKIAMI
Noch
Posts: 4
Registered: ‎12-07-2011

Re: Faulting application name: tmlisten.exe

[ Edited ]

Found it!

 

Seems like the problem itself comes from having multiple IPs configured on the clients

 

http://esupport.trendmicro.com/solution/en-us/1035479.aspx

 

Followed the instructions in this KB and worked like a charm after that

 

//Noch

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Stone Noble
vupi
Posts: 48
Registered: ‎10-05-2009

Re: Faulting application name: tmlisten.exe

great!! it works fine!!

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Stone Emissary
arnsansom
Posts: 5
Registered: ‎06-16-2013

Re: Faulting application name: tmlisten.exe

Hi Guys,

 

Does anyone know if this issue is related to the issue I have posted about in the following thread...

 

http://community.trendmicro.com/t5/Business-Security-Forum/Faulting-application-name-ntrtscan-exe-du...

 

Thanks in advance. :cathappy:

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