Skip to content


Reply
Stone Esquire
MyKy44
Posts: 1
Registered: ‎03-01-2011
Accepted Solution

Component update in progress. Please wait. Problem

Hi,

 

When I want to update my antivirus by right click on the officescan, it show the below message.

 

 

 

How can I update my antivirus?

Please use plain text.
Trend Micro
michaeltr
Posts: 38
Registered: ‎07-09-2010

Re: Component update in progress. Please wait. Problem

[ Edited ]

Hi MyKy44,

 

I believe you should submit a ticket for this concern on the Enterprise Technical Support as to the product you are inquiring here is a non-home and home office program.

 

Cheers!


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others. Have a great Trend Micro experience.
Please use plain text.
Stone Esquire
in01880
Posts: 3
Registered: ‎08-12-2010

Re: Component update in progress. Please wait. Problem

That dialogue box would indicate that an update is in fact running. Once it finishes getting the information from your Office Scan Server, or the TM cloud depending on your set up,  it would go away. Then you should be able to right click on the Office Scan globe and pick from the various options available.

Please use plain text.