09-10-2011 01:15 AM
Hi, I updated to Gingerbread a couple days ago. I've had Mobile Security Personal Edition installed and working for a couple weeks, but after the update the app force closes. A popup asks me to force close even when I'm not trying to open the app.
I've tried uninstalling, but it didn't work. I think I remember the app saying I have to enter a password to uninstall because of the wipe feature, but I can't open the app to do that anyways. Restarting my phone didn't help, either.
Any suggestions? I have a Droid X, if that helps any.
09-13-2011 08:56 AM
You can try this way to resolve this problem.
Go to Settings > Manage Application > Applications > Mobile Security, click "Force Stop" and "Clear Data". Then open Mobile Security again.
Or, if you want to uninstall it first and then re-install, here's way for uninstallation.
Go to Settings > Security (or Location and Security) > Device Administrator > Mobile Security, "Deactivate" it, and then go to Manage applications to remove Mobile Security.
After that, you can install it again.
12-08-2011 03:55 PM
we can follow the links below for the steps on how we can reinstall the Trend Micro Mobile Security Personal Edition.
Reinstall TMMS Personal Edition:
Hope this helps!