Mobile Security

[ironbell]

I bought Mobile Essentials for Android at Best Buy on July 2011 and I did not received my Activation Code. You did not sent to my e-mail the CODE. 

[Removed CDkey and other private information]

[JSMO]

Hi ironbell

Just a quick reminder that these forums are not setup as a support channel but as a peer to peer service for people to get in touch with each other concerning Trend Micro Products and Share their Trend Micro Experiences with one another.

Here is a quote from our community guidelines found here

Quote:

"Finally, Trend Micro provides no formal customer support via these boards. However, employees from many different Trend Micro departments actively follow and sometimes volunteer their expertise and new information to these discussions. Trend Affiliates and our knowledgeable fans may also volunteer their knowledge and experience. If you are a Trend Micro customer you are welcome to open a formal case for support. Support contact information is located on the Community header menus, on trendmicro.com, and in your software.

I suggest you contact Customer Support directly if you need assistance ASAP.


Here's the info: http://us.trendmicro.com/us/about/contact/index.html


Thank you for understanding.

[PartyJetsetGo]

hi ironbell,

ive sent you a private message can you please check 

thanks

[PartyJetsetGo · Accepted solution]

as confirmed by ironbell the issue has been resolved,

for those who encounter the same issue please do not

post your activation and purchase details in public instead

you can describe the issue and we'll respond appropriately 

thanks

[sphsa]

How did you solve this issue please?

[PartyJetsetGo · Accepted solution]

hi sphsa,

i sent you a private message can you check ...

thanks

[Geocite]

*** Locked topic because problem was already resovled. For related concerns, please post a new topic from the link below:

Mobile Security:

http://community.trendmicro.com/t5/Mobile-Security/bd-p/mobile-security