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Legendary Noble
malwarekiller
Posts: 3,976
Registered: ‎08-08-2011

Re: Windows Update service not running?

[ Edited ]

do not get Any writable CD"s since that first process was told by me as safty step so that if the pc is unbootable we can fix it since we will have a solution that will be available at hand.

 

But since u have alerdy fixed it...u dont need any writable DVD"s

 

Just rerun aswmbr and attach a fresh log....Did u do a system restore?

 

 

Please repeat the step 2 in my previous instruction and ensure that the partition is removed and doesnt exist...report back with the log and status.

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Stone Emissary
kyellena
Posts: 53
Registered: ‎01-09-2012

Re: Windows Update service not running?

[ Edited ]

I did not do this part:

"Open run.

 

type in:

diskmgmt.msc

 

Now on the 7.13GB partition right click and click on delete volume.

 

It should be gone now.:smileyhappy:

 

Report back with a fresh Aswmbr log.[rerun the tool again and click save log at the end]."

 

I cannot right click on the 7gb partition.  Only option is "Help".  The other partitions offer a full menu of options when using right click.

 

I did not do a system restore. I did do the Tweaking.com System Repair that seemed to restore everything and modify registries, etc.

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Legendary Noble
malwarekiller
Posts: 3,976
Registered: ‎08-08-2011

Re: Windows Update service not running?

select the 7GB partition and right click on it...

 

Select delete volume...

 

were u able to delete the volume before your system crashed?

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Legendary Noble
malwarekiller
Posts: 3,976
Registered: ‎08-08-2011

Re: Windows Update service not running?

[ Edited ]

Please download MbrScan to your desktop

Run MbrScan
Place a tick in the asm Code box just below the report button
Press the scan button
Once it has completed then press the report button
Attached Image: Capture.JPG

Copy and paste the generated report to your next post please

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Stone Emissary
kyellena
Posts: 53
Registered: ‎01-09-2012

Re: Windows Update service not running?

I don't get the option to delete the volume.  I only get the option of 'help' when I right click.  See the print screens attached below.

 

hasn't crashed...?  After the Tweaking.com repairs i had to reregister my windows and reinstall all updates.  I was trying to get a recovery disc before deleting the partition.  But, no recovery disc and no clear way to delete the partition from the disk managment console.

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Legendary Noble
malwarekiller
Posts: 3,976
Registered: ‎08-08-2011

Re: Windows Update service not running?

[ Edited ]

please run MBRScan and copy paste the contents in the log in next reply.

 

 

what did u mean by this then:

Oh my....I have spent the last 2 hours trying to figure out the restore book.  Just finished tech support with Sony and figured out a way. Now to go out and purchase writable DVDs - all I have are CDs.  So back to this tomorrow night.

 

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Stone Emissary
kyellena
Posts: 53
Registered: ‎01-09-2012

Re: Windows Update service not running?

partition is still there...  log is attached

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Legendary Noble
malwarekiller
Posts: 3,976
Registered: ‎08-08-2011

Re: Windows Update service not running?

Open my computer....

 

how many partitions are there?

 

[c:/ d:/ etc]

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Stone Emissary
kyellena
Posts: 53
Registered: ‎01-09-2012

Re: Windows Update service not running?

was trying to get a system repair disc made per the directions to create one prior to deleting the partition.  The directions provided in your string did not correlate to my options available.  I did not not have the option to create a system repair disc from the Backup and Restore utility.  Apparently it needs to be created through the VAIO utility.

 

no crashing.  just trying to follow directions.  apparently - not doing so well.  :smileysad: 

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Stone Emissary
kyellena
Posts: 53
Registered: ‎01-09-2012

Re: Windows Update service not running?

c:

then random USB, removable, and network drives

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