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Stone Esquire
pepcav
Posts: 1
Registered: ‎04-19-2011

Why is trendmicro accessing my server every second.

We have a server that is being hit by trendmicro ip addresses literaly every second.  It's a server that our customers use to check on their items but since trendmicro is so busy checking our server it kills it and my customer can't use it. 

Please look into it.  I have a ticket with support already but have not heard anything yet. 

Here is another user that had the same problem as i did,

 

http://community.trendmicro.com/t5/Malware-Discussions/Why-is-Trend-Micro-spending-so-much-time-and-...

 

 

Trend Micro
slabster
Posts: 426
Registered: ‎08-18-2009

Re: Why is trendmicro accessing my server every second.

hi pepcav,

 

please check your inbox, i sent you a pm

 

cheers! :smileyhappy:


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.
Stone Emissary
jonsidneyb
Posts: 57
Registered: ‎09-05-2010

Re: Why is trendmicro accessing my server every second.

This happens quite regularly to some of us innocent bystanders.  It seem to me the best way is to block TrendMicro from your servers.

Stone Emissary
jonsidneyb
Posts: 57
Registered: ‎09-05-2010

Re: Why is trendmicro accessing my server every second.

Is there anything being done to take care of this issue or are more and more people going to be blocking Trend Micro bots?

Stone Esquire
zorro
Posts: 2
Registered: ‎01-15-2012

Re: Why is trendmicro accessing my server every second.

I am getting the same and its becoming really annoying. I started using trend recently and not sure whether thats whats caused trend accessing my website. Can you please advise on what i need to do to resolve this

Trend Micro Employee
Ondots
Posts: 44
Registered: ‎07-01-2010

Re: Why is trendmicro accessing my server every second.

Hi jonsidneyb and zorro,

 

May I know what Trend Micro product is running on your servers/workstations?

 

Regards,


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.
Champion Noble
malwarekiller
Posts: 3,557
Registered: ‎08-08-2011

Re: Why is trendmicro accessing my server every second.

[ Edited ]

Since trend is cloud based security software u might expect some connections but not a lot...