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Stone Esquire
snail
Posts: 1
Registered: ‎11-05-2011
Accepted Solution

Where does the virus go after getting deleted by Trend Micro

Dear all,

 

Wanted to go to Quarantine and totally remove the virus but I can't find quarantive . Thus want to know the above-mentioned. tks

 

 

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Legendary Noble
malwarekiller
Posts: 3,983
Registered: ‎08-08-2011

Re: Where does the virus go after getting deleted by Trend Micro

[ Edited ]

Welcome aboard! Posted Image

 

By default, any AV quarintines infections.....there is no hurry to delete!....what if it is a legitimate file that was accidently identified by trend....and u delete it....then u are in trouble cozz u cant get it back....i myself dont use trend so i dont know where is the quarintine area.....once deleted by trend the file is permanently removed from the system....

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Trend Micro Employee
arteec
Posts: 1,302
Registered: ‎07-08-2010

Re: Where does the virus go after getting deleted by Trend Micro

[ Edited ]

Hi snail,

 

You can refer to this link for more information regarding quarantined files. 

 

If you get a message saying a virus or spyware was cleaned, quarantined, or deleted, you do not need to do anything since the program has already taken the necessary action to protect your computer.

 

Hope this answers some of your queries.

 

All the best,

 

Artee :smileywink:


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Legendary Noble
malwarekiller
Posts: 3,983
Registered: ‎08-08-2011

Re: Where does the virus go after getting deleted by Trend Micro

yes arteec is right...

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TEKIAMI
dpl
Posts: 44
Registered: ‎11-12-2011

Re: Where does the virus go after getting deleted by Trend Micro

you cannot find deleted files in quarantine folder
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Legendary Noble
malwarekiller
Posts: 3,983
Registered: ‎08-08-2011

Re: Where does the virus go after getting deleted by Trend Micro

dont use trend so have no idea....

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