12-01-2010 12:54 AM
I'm webmaster of www.blackout.org.
This is security information site for expert in Japan.
Our site is blacklisted but cleaned.
Some of our clients have Trend Micro installed on their PCs, and they can't access my website.
There is nothing fraudulent or suspicious or online scam in my website.
This alert may cause us big loss, Can you do the modification in your database ?
12-01-2010 07:26 AM
you know, trend micro has got great software and virus protection....
i wish their customer service was as good.
it's been weeks since my clients started reporting they can't log on to my site,
and i can't even log on to my site from my workplace,
and after having sent email after email requesting a reclass, for weeks upon weeks,
i have serious doubts about the customer service here....
industry canada has no problem going onto my website, why is it that i am blacklisted?
can somebody please take the time to check out my website........?????????
trend micro is costing me money with their slow service
12-02-2010 12:48 AM - last edited on 12-02-2010 01:07 PM by JSMO
i guess this discussion board is pretty useful... my website is now reclassified, and i thank the staff at trend micro for their quick action........
i appreciate the quick work,
wish i could give kudos, but as i am the poster, i dont think it will let me......... kudos
[Mod Note: Removed email address to protect Members privacy]