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Stone Esquire
sparky296
Posts: 3
Registered: ‎05-01-2011
Accepted Solution

Trojan General Help

HELP! I have various Trojan_Gen infections from Trend Micro. They all seem to have infected the following folder:  C:\windows\system32\saiadt with various files inside the folder being listed. Is this a necessary file or should I delete it? Not sure if there's anything I would have to save.

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Trend Micro Employee
arteec
Posts: 1,296
Registered: ‎07-08-2010

Re: Trojan General Help

[ Edited ]

Hi sparky296


Can you please send us a Virus log so we can identify if these detections are malicious or not.


Please refer to the links below on how to generate them:


If your using Trend Micro Internet Security program family:

http://esupport.trendmicro.com/Pages/How-to-view-and-export-virus-scan-logs-using-Trend-Micro-Intern...


Or, if you are using Titanium versions:

http://esupport.trendmicro.com/Pages/How-to-generate-virus-logs-for-Trend-Micro-Titanium-2011-progra...


Best regards, 


Artee :smileyhappy:


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Stone Esquire
RobM
Posts: 1
Registered: ‎07-16-2011

Re: Trojan General Help

I continue to get the message "Security Threats Found on Hard Drive."  The threat name is:  TROJ_GEN.RC1C2GD.  Trend Micro cannot resolve the threat and I tried deleting the file but it does not delete.  Can anyone assist?

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Trend Micro Employee
arteec
Posts: 1,296
Registered: ‎07-08-2010

Re: Trojan General Help

Hi RobM,

 

Can you attached the Virus log on your reply so we can check for the exact location of the detected trojan.

 

Thanks,

 

Artee


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
Please use plain text.
Stone Esquire
gmonkey
Posts: 1
Registered: ‎07-19-2011

Re: Trojan General Help

hi there,

 

i'm running into the same problem as the OP. I ran TwinFix and it didn't help. Essentially whenever i enter a search into google and I click a link, I'm directed to some random site.

 

Here's my logs

 

C:\PROGRAMDATA\API-MS-WIN-CORE-MISC-L1-1-032.EXE
C:\WINDOWS\SYSWOW64\ICMUI32.EXE
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\Windows\SysWOW64\icmui32.exe
C:\ProgramData\api-ms-win-core-misc-l1-1-032.exe
C:\Windows\SysWOW64\icmui32.exe

 

Please help!

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Trend Micro Employee
arteec
Posts: 1,296
Registered: ‎07-08-2010

Re: Trojan General Help

Hi gmonkey,

 

If you are redirected to different websites, your computer might have a rootkit.

 

You may try running a Rootkit Buster scan to resolve this issue.

 

Hope this helps.

 

Artee


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
Please use plain text.