i would like u to follow a guide that i normally give for such cases:
Step 1 : Safety precautions
Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference.
Backup Your Registry with ERUNT
- Please use the following link and scroll down to ERUNT and download it.
http://aumha.org/freeware/freeware.php - For version with the Installer:
Use the setup program to install ERUNT on your computer - For the zipped version:
Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.
Note: to restore your registry, go to the folder and start ERDNT.exe
Please download OTM
download area found here:
http://www.geekstogo.com/forum/files/file/402-otm-
- Save it to your desktop.
- Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
- Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
:Files
ipconfig /flushdns /c
:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[EMPTYFLASH]
[Reboot] - Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
- Click the red Moveit! button.
- Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
- Close OTM and reboot your PC.
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
Step 2 : The fix
Please download GooredFix from one of the locations below and save it to your Desktop
download area is found here:
http://forums.majorgeeks.com/showthread.php?t=1825
- Ensure all Firefox windows are closed.
- To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
- When prompted to run the scan, click Yes.
- It doesn't take long to run, once it is finished move onto the next step
Please read carefully and follow these steps.
- Download TDSSKiller and save it to your Desktop.
- download area is found here:
- http://support.kaspersky.com/viruses/utility
- Extract its contents to your desktop.
- Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
- If an infected file is detected, the default action will be Cure, click on Continue.
- If a suspicious file is detected, the default action will be Skip, click on Continue.
- It may ask you to reboot the computer to complete the process. Click on Reboot Now.
Download aswmbr to your desktop.
download link is found here:
public.avast.com/~gmerek/aswMBR.htm
Double click the aswMBR to run it
Click the [Scan] button to start scan
Click save log at the end of the scan and post that log here on next reply.
How to fix
Re-run aswmbr
Click [Scan]
Click the [Fix] for TDL4 (MBRoot) or [FixMBR] for Whistler (button select as appropriate)
THEN
google for malwarebytes antimalware,update it do a full scan,once scan is complete,click show results,make sure everything detected is ticked and hit remove selected,a log will be generated after the removal is complete copy and paste it here on your next reply.
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