Reply
Stone Esquire
ckaiserfl
Posts: 3
Registered: 01-22-2010

Help needed with this hijackthis log

Hi.  I have the fakespypro virus coming up on my computer.  I have run housecall and it says "no threats".  It also is clean on Symantec.  This thing seems to keep moving around and hiding itself then comes out sometime later...here is my hijackthis log from a few minutes ago.  Any advice would be greatly appreciated.  Thanks.

Affiliate
thecounsel
Posts: 102
Registered: 08-17-2009

Re: Help needed with this hijackthis log

Hello ckaiserfl,

 

Reviewing the logfile you provided seem to have revealed nothing in particular about the pop-ups you have described in your recent post. Could you provide the exact name of the pop-up you are seeing in your computer?

 

You could also provide us with a more detailed look into your computer by running the SIC (System Information Collector) tool. Information about the SIC tool can be found in the link below:

 

http://www.trendmicro.com/download/sic.asp

 

Do post the log after running the tool together with your next post.


I am a Trend Micro Affiliate.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.

Trend Micro Employee
nefutpowers
Posts: 181
Registered: 11-30-2009

Re: Help needed with this hijackthis log

Hi,

 

By the way, please run SIC when you have the pop-up/alert in front of you. It increases the chances of us getting the whole picture. Thanks !


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.