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Stone Esquire jimcycle
Stone Esquire
jimcycle
Posts: 1
Registered: ‎05-25-2011
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stuck in starting your protection

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‎05-25-2011 03:45 PM

Tried to restart a scan which would not restart Kept asking is I wanted to restart cancel etc. Then used task manager ot close trend. now trend says starting your protectio  " Tried rebooting laptop does not work

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Trend Micro Employee
Trend Micro Employee
simonn
Posts: 420
Registered: ‎07-08-2010

Re: stuck in starting your protection

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‎05-25-2011 04:07 PM

Him Jimcycle,

 

I do apologize for this inconvenience but this is already a known issue to us and we already have a fix for this. You may try to follow the instructions on this link.

 

Hope this helps.:smileyhappy:

 

Regards,

 

Simon

I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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