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Stone Esquire
Lisa
Posts: 1
Registered: ‎06-06-2011
Accepted Solution

renewing

My Trend Micro expires in 2 days, but when I click 'renew', nothing happens.  When I click on the date my subscription ends, my computer tells me that something has caused Trend Micro to stop working.  I've restarted and the problem persists.

My initial subscription was done at Best Buy when I was having a problem with my computer.

How can I renew before it expires?

Customer Service Manager
khanto
Posts: 258
Registered: ‎09-04-2009

Re: renewing

You can renew online by using the link below:

 

http://www.trendmicro.com/buy/us/pcc-us-serial.asp

 

-type your serial number and continue renewing.

 

Or you can call our phone support so that you can renew via phone.

 

Thanks


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.


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Honored Esquire
stephen
Posts: 119
Registered: ‎12-27-2010

Re: renewing

You can probably renew for much less by buying from Amazon or similar.  (Current $12 for 3 users.  I don't know the Trend online renewal price)