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Stone Emissary
eb1717
Posts: 9
Registered: ‎02-12-2012

Updating Billing Information

I am wondering if there is a way to update our billing information through the My Accounts section of Trend Micro or anywhere else online - or do we have to call customer service.  Thanks!

Trend Micro Employee
se7en
Posts: 752
Registered: ‎03-08-2011

Re: Updating Billing Information

Hi eb1717,

 

You can update your billing information through www.findmyorder.com. Or I would be suggesting to turn off the automatic renewal for your subscription and renew the program manually so that you can update your billing information.

 

Regards,

:smileyhappy:


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience. If you find my response helpful, appreciation through Kudos is well appreciated!  :smileyhappy: