Home and Home Office Forum

[daciano]

I uninstalled my Trend Micro Internet Security when my subscription expired and now my new software won't install because there are still trend micro items somewhere on my computer. I have tried the Trend Micro removal tools and even editing the registry. There is no sign of Trend Micro on my computer that I can find. How do I find the Trend Micro file or fragment or whatever is may be that is preventing me from installing this new software?  

[PartyJetsetGo]

hi,

try this uninstall tool:

http://esupport.trendmicro.com/solution/en-us/1037161.aspx

[daciano]

Hi,

Thank you for the link. I tried the it again and it still did not remove the remaining appications in my system. I even reinstalled my Trend Micro Internet Security and tried the uninstall link again to no avail. I searched my registry again and could not find any Trend Micro files. Whatever application is still lurking must be so obscure that it is unrecognizable as a Trend Micro file. Any ideas?

[PartyJetsetGo · Accepted solution]

hi,

try to run the uninstall tool in safemode and remove other components, check: http://esupport.trendmicro.com/solution/en-us/1038848.aspx

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