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Stone Esquire
michael628
Posts: 2
Registered: ‎08-26-2010

Unable to complete download. (E:1034046595:0)

Unable to complete download. Please ensure you have Internet connectionand try again. (E:1034046595:0)

 

this is the message  I get... please advise

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Trend Micro Employee
rakistangcute
Posts: 123
Registered: ‎07-01-2010

Re: Unable to complete download. (E:1034046595:0)

Hi Michael628,

 

 

Can you tell us where you are getting the error message?

 

Thanks

 

 


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Trend Micro Employee
syndicate_ira
Posts: 5
Registered: ‎07-01-2010

Re: Unable to complete download. (E:1034046595:0)

Hi michael628

 

With regards to the error message when do usually recieve it? is it when you're doing an update?

 

Thank you


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Trend Micro Employee
sweet_trender21
Posts: 77
Registered: ‎06-29-2010

Re: Unable to complete download. (E:1034046595:0)

[ Edited ]

akistangcute and syndicate_ira are right we need to narrow down the issue to where are you getting the error  to better help us on this, can you provide a screenshot of the error message:

To to that, please follow the steps below:

 

1. Press Print Screen. The Print Screen button is somewhere on the upper right hand corner of your keyboard (Considering your are using a US/International/QWERTY keyboard. The position of the Print Screen may or may not be in other locations of your keyboard if you are using another type.)

2. Paste it on a new image using any image editing tool you have,like Windows Paint Brush or Adobe Photoshop, via CTRL+V or by going to the EDIT MENU of your image editing tool, and selecting PASTE.

3. Please kindly save the picture as a JPEG file, or Bitmap file ( Jpeg preferred ).

4. Attach the picture in your reply.

Thank you


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
Please use plain text.