
10-06-2009 01:37 PM
The motherboard fried on my old laptop, I am only using trend micro on 2 computers now. The 3rd installation died with my laptop frying. It was installed maybe on a computer that we returned after 3 days, but best buy has it and that would still only be 3 computers. It is currently on 2 of my laptops only. Please stop deactivating my software. Milton Bonura
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10-06-2009
01:51 PM
- last edited on
12-19-2011
12:38 PM
by
khanto
Hey axmon,
Is there any error message that you are receiving with this concern? Can you provide the exact message?
*****
The only scenario that you will have problems with activation is if in case you are constantly knocking off the same seats.
For example, There's PC 1, PC 2 and PC 3.
PC 1 is no longer working and you now have a new PC.
If you install Trend Micro on PC 4, you will get the too many installation. You will have the choice to select a seat.
If accidentally you picked PC2 or PC3, it will knock the activation on that computer and it will ask you to activate it.
If unfortunately you picked PC 4 or another PC2 or PC 3, then it will be a constant activation battle.
This will only stop once you know the seat that needs to be removed.
Also, make sure that the serial number is really the one good for 3 machines. It might be possible that you are using the one which is good for only one computer.
Hope i provided the logic on this problem. ![]()
Thanks.
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