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Stone Esquire
axmon1
Posts: 1
Registered: ‎10-06-2009
Accepted Solution

Trend Micro keeps deactivating saying I have it on to many computers

The motherboard fried on my old laptop, I am only using trend micro on 2 computers now. The 3rd installation died with my laptop frying. It was installed maybe on a computer that we returned after 3 days, but best buy has it and that would still only be 3 computers. It is currently on 2 of my laptops only. Please stop deactivating my software. Milton Bonura

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Stone Noble
unbreakable
Posts: 31
Registered: ‎08-17-2009

Re: Trend Micro keeps deactivating saying I have it on to many computers

[ Edited ]

Hey axmon,

 

Is there any error message that you are receiving with this concern? Can you provide the exact message?

 

*****

 

The only scenario that you will have problems with activation is if in case you are constantly knocking off the same seats.

 

For example, There's PC 1, PC 2 and PC 3.

 

PC 1 is no longer working and you now have a new PC.

 

If you install Trend Micro on PC 4, you will get the too many installation. You will have the choice to select a seat.

 

If accidentally you picked PC2 or PC3, it will knock the activation on that computer and it will ask you to activate it.

 

If unfortunately you picked PC 4 or another PC2 or PC 3, then it will be a constant activation battle.

 

This will only stop once you know the seat that needs to be removed.

 

Also, make sure that the serial number is really the one good for 3 machines. It might be possible that you are using the one which is good for only one computer. 

 

Hope i provided the logic on this problem. :smileyhappy:

 

Thanks.

 

***Note: This thread is locked due to inactivity, for similar concerns kindly post a new topic

 

 

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