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Stone Esquire
DefaultNINJA
Posts: 2
Registered: ‎08-25-2009
Accepted Solution

Trend Micro Internet Security Pro

Right now I'm running Trend Micro Internet Security Pro 64 bit edition.  It seems to be locking up everytime it trys to update with the newest update thats out.  I've even uninstalled and reinstalled from scratch.  Any ideas as to what to do?  Could this possible be a bug in the new update?  Any help is great!

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Stone Kendo
redalert
Posts: 104
Registered: ‎08-17-2009

Re: Trend Micro Internet Security Pro

What version are you using? is it Trend Micro Internet Security 2009 Pro?

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Trend Micro Employee
chaste02
Posts: 289
Registered: ‎08-18-2009

Re: Trend Micro Internet Security Pro

@DefaultNinja

 

The Update hanging in Windows Vista 64 bit is a known issue for Tis2009 Pro. Instead of applying a Hotfix from Trend Micro, please try to upgrade your version to Tis2010 Pro. Tis2010 Pro resolve this issue on my computer.

 

To download and install Tis2010 please use the guide below:

http://esupport.trendmicro.com/Pages/How-to-download-and-install-Trend-Micro-Internet-Security-Pro-2...

 

I hope this helps.


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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Stone Esquire
DefaultNINJA
Posts: 2
Registered: ‎08-25-2009

Re: Trend Micro Internet Security Pro

The update fixed it thanks!

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