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Stone Esquire
wreak
Posts: 2
Registered: ‎12-13-2011

Spam Messages not blocked

I have the anti spam tool bar for trend micro internet security running my my pc but i still got these spam messages

 

are there any solutions so i can stop getting them?

 

and why am i getting them in the 1st place with anti spam toolbar running?

 

thanks for help and suggestions

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Customer Service Manager
khanto
Posts: 258
Registered: ‎09-04-2009

Re: Spam Messages not blocked

Hi,

 

The anti-spam toolbar will block or prevent spam messages however it doesnt guarantee 100% filtering since there's no perfect item.

 

Think of it this way... if you have a doctor in the family it doesn't guarantee you that you won't get sick forever. But it will lessen the chance of having sickness. :smileyvery-happy:

 

If in case that you are receiving spam messages, kindly report it to Trend Micro to improve spam filtering.

 

You may use the link below.

 

http://esupport.trendmicro.com/solution/en-us/1038332.aspx

 

Thanks,


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Trend Micro Employee
Fish
Posts: 129
Registered: ‎05-04-2011

Re: Spam Messages not blocked

Hi wreak,

 

Are you accessing the email through Microsoft Outlook or via a web-based email client (i.e. Yahoo! Mail, Gmail)?

 

 

 

 


I am a Trend Micro employee. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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