10-04-2009 11:04 AM
If I quit out of the product prior to shutting down, Windows XP will shut down. Else it just sits on the Windows is shutting down screen for ever. I just installed SP3 for Windows XP but that did not sort this out. I am running the home version of trend micro internet security. I do not see any other post with this issue.
Solved! Go to Solution.
10-12-2009 07:18 AM
Wound up checking with Support. I was running Spyware Doctor which was interferring with this program. Once I uninstalled it, the OS shuts down and my laptop runs at the speed that it used to run at.