Reply
Stone Esquire
StevenFr
Posts: 1
Registered: ‎02-26-2011
Accepted Solution

Help!

I recently had a "serious drive installation error" and downloaded an executable called SDIFix to correct this.  Since running the "fix" My Trend Micro Pro won't load and won't uninstall.  I ran Housecall but found nothing.  What do I need to do to fix this problem on my Vista laptop>

 

Steve Fritz

Stone Emissary
phenpen13
Posts: 15
Registered: ‎07-28-2010

Re: Help!

hey StevenFr

 

try to donwload diagnostic tool on th elink below:

 

http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-...

 

it is the uninstaller of the program, but if that doesn't work, try to uninstall in safe mode using the same diagnotstic tool. check the link below on how to do it:

 

http://esupport.trendmicro.com/Pages/How-do-I-uninstall-my-Trend-Micro-Home-and-Home-Office-program-...

 

hope this one works for you..Cheers!

 

Stone Esquire
Richard71
Posts: 1
Registered: ‎03-06-2011

Re: Help!

I received a message "too many Installations". I have three computers with Trend as per your contract since 11/2011.

Why all of a sudded am I getting this message to delete one and buy something new.

Trend Micro
slabster
Posts: 426
Registered: ‎08-18-2009

Re: Help!

hi Richard71,

 

please check the following solutions in esupport

 

I get the error message “Too Many Installations” when activating my Titanium AntiVirus+ 2011 / Titan...

I get the error message “Too Many Installations” when activating my Titanium Internet Security 2011

I get the error message “Too Many Installations” when activating my Titanium Maximum Security 2011

 

cheers! :smileyhappy:


I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.