02-01-2010 05:06 AM
Hi Ravi. Please post the exact error message that you get when you try to install Trend Micro so that we can help you investigate this problem further. Thanks.
02-01-2010 08:24 AM
You might also want to describe at which phase of the installation the error comes up.
Also, could we ask for a copy of your computer system information; you may refer to the following article on how to generate this logfile:
06-09-2013 01:38 PM
After a recent Windows update, about a month ago, my Trend Microsoft Internet Security Pro 2010 stopped working. When trying to fix the problem I received the Serious driver installation error. I have followed the instructions here - http://esupport.trendmicro.com/solution/en-us/1035