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Stone Esquire jds
Stone Esquire
jds
Posts: 1
Registered: ‎10-23-2010
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Can't activate on 2nd and 3rd computers.

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‎10-23-2010 09:34 AM

I am not able to activate my new TM software on my 2nd and 3rd computers. I have only installed on one, not three. I have used the correct serial #. What gives? Thanks.

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Trend Micro Employee
Trend Micro Employee
RAAR
Posts: 353
Registered: ‎06-22-2010

Re: Can't activate on 2nd and 3rd computers.

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‎10-25-2010 07:00 PM - last edited on ‎12-29-2011 12:27 PM by Customer Service Manager

Hi jds,

 

May we know the rror message you are getting when you try to register your Trend Micro software? If it is telling you that you have to many installations please try the solution from the thread below:

http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/How-do-I-disassociate-a-computer-from-...

 

Please let us know how it goes.

 

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Use the kb below:

http://esupport.trendmicro.com/solution/en-us/1056492.aspx 

 

***Note: This thread is locked due to inactivity, for similar concerns kindly post a new topic.

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I am a Trend Micro employee.  My comments and advice come from my personal knowledge and experience.  I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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