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Stone Esquire
dino
Posts: 1
Registered: ‎10-16-2009
Accepted Solution

Been updating for 6 hours

[ Edited ]

Have been trying to update , and it has been running for 6 hrs.Should it take this long?

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Stone Emissary
realgujju
Posts: 11
Registered: ‎10-08-2009

Re: Have be

[ Edited ]

No it should not. what product are you using ?

 

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For the Trend Micro product, it would not take 6 hours for it to download and install the updates unless the internet connection that you are using is dial-up.

 

There are diiferent things that could hinder the update process.

 

-Unstable connection

-proxy settings

-faulty program

-conflicting programs

-malware

 

There are instances that if you are using an older version of Trend Micro, we suggest to upgrade the version into a higher version.

 

Just an update, we can try upgrading to the new 2012 version and check if problem persist.

http://esupport.trendmicro.com/solution/en-us/1059​195.aspx

 

 

***Note: This thread is locked due to inactivity, for similar concerns kindly post a new topic.

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