11-14-2012 02:46 PM
My organization's website is apparently tripping ScanMail's "suspicious URLs" trigger and getting messages from us flagged as spam. I assume it is the lingering result of a security breach our website suffered about a year ago (which was quickly resolved); we're a small but legitimate organization, don't send spam, and our website is hosted at a major provider and no longer has any untoward content. In the past, I contacted antivirus providers who had blacklisted the site as a result of the security issue and gotten it re-checked and declared clean.
I can't, however, seem to figure out what the "appeal" process is for the blacklist is; I'm not finding a link or phone number anywhere on Trend Micro's site. Can somebody point me to that so I can stop our email from getting filtered?
Solved! Go to Solution.
11-14-2012 04:55 PM
You can use these 2 link to verify the reputation of your IP/Website for Email Reputation and Website Reputation of Trend Micro: