06-23-2012 04:10 PM
Hi I get a message that some times appears saying " Trend Micro Anti-Malware Solution Platform has stopped working" and I have to reboot to get it to work again. Ive tried reinstalling my trend micro titaium maximum but I still get the message from time to time. Ive also noticed the error on a friends laptop to.
Here's what the error says:
Trend Micro Anti-Malware Solution Platform
Problem Event Name: APPCRASH
Application Name: coreServiceShell.exe
Application Version: 126.96.36.1993
Application Timestamp: 4e31a77c
Fault Module Name: StackHash_3553
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 00000000
Exception Offset: 00000000
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 3553
Additional Information 2: 00cf72173052cca59c25ad969e2814e7
Additional Information 3: d220
Additional Information 4: a02a056fd08d99b4d335990f56552233
Thank you in advance for any help provided.
Solved! Go to Solution.
07-24-2012 02:04 PM
I think I found the answer to this problem. It appears to be windows defender had turned back on by its self.
Since I've turned it off I've had no more messages saying " Trend Micro Anti-Malware Solution Platform has stopped working"