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Stone Talent
nickrory
Posts: 77
Registered: ‎04-26-2012
Accepted Solution

Trend Micro Anti-Malware Solution Platform sometimes stops working

Hi I get a message that some times appears saying " Trend Micro Anti-Malware Solution Platform has stopped working" and I have to reboot to get it to work again. Ive tried reinstalling my trend micro titaium maximum but I still get the message from time to time. Ive also noticed the error on a friends laptop to.

Here's what the error says:

 

Product
Trend Micro Anti-Malware Solution Platform

Problem
Stopped working

Date
23/06/2012 23:30

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: coreServiceShell.exe
Application Version: 2.0.0.1313
Application Timestamp: 4e31a77c
Fault Module Name: StackHash_3553
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 00000000
Exception Offset: 00000000
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 3553
Additional Information 2: 00cf72173052cca59c25ad969e2814e7
Additional Information 3: d220
Additional Information 4: a02a056fd08d99b4d335990f56552233

 

Thank you in advance for any help provided.:smileyhappy:

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Stone Talent
nickrory
Posts: 77
Registered: ‎04-26-2012

Re: Trend Micro Anti-Malware Solution Platform sometimes stops working

I think I found the answer to this problem. It appears to be windows defender had turned back on by its self.

Since I've turned it off I've had no more messages saying " Trend Micro Anti-Malware Solution Platform has stopped working"

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