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Stone Esquire
Posts: 1
Registered: ‎11-02-2010
Accepted Solution

[SCANMAIL] Update License offline

How can we update our ScanMail 10 license without having a connection to the internet?


The license is still valid because when we implement a test Exchange server with internet connection it works fine. However we can't connect our Exchange production server to the web because of our security policies.

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Posts: 66
Registered: ‎02-03-2010

Re: [SCANMAIL] Update License offline

You have to request a new license key. You can contact Online Registration support for this.


Depending on where in the world you are, you can find the different support forms at the bottom of this URL:

I am a Trend Micro Affiliate. My comments and advice come from my personal knowledge and experience. I’m happy to volunteer what I can to help others have a great Trend Micro experience.
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