
03-06-2012 06:40 AM
Hi Christian,
Many thanks for your help. It has been very competent and professional.
I have solved my problem perfectly.
Have a nice day J
Claus Roswall / IT Consult
Gouda Travel Insurance
03-07-2012 02:25 AM
Hi Christian,
I solved my first problem but now I got another issue.
The clients cannot update from OSCE server and new installed client are not showed in the webconsole.
They get this messaged:
Unable to connect to the server, There may be a problem with the server or the network
Claus Roswall / IT Consult
Gouda Travel Insurance
03-07-2012 03:06 AM
Sorry to hear that.
Please check the communication from client to server by calling this URL in a Browser:
http://"server-ip":"server-port"/officescan/cgi/cg
It should give an "-2"
Then You should check the IIS logs under W3SVC3
Regards
03-07-2012 03:59 AM
When I put that in a browser on the Client i will get this error(see Trend_03)
If i run it on the OSCE server i works fine - (se Trend_04)
I have tried to run Ipxfer on the client but with no lock..
03-07-2012 04:52 AM
Hi,
Correction, I can only run this command if I briowse from the IIS Manager.
03-07-2012 05:48 AM
I would once again run the Svrsvcsetup.exe with this parameters:
-BackupAosReg
(delete all Officescan, LWCS or SSS Websites afterwards)
-uninstall
-install
-setprivilege
-enablessl
-RestoreAosReg
Regards
03-08-2012 04:19 AM
Hi Christian,
Thanks for the solution. Office Scan now works perfectly again and all clients are now updated correctly. However, I then saw the red cross back on the Office Scan icon in the taskbar.
I solved the problem by creating a new Application Pool and then assign the SSS server for the Application Pool. Everything is now perfectly
Many thanks for your help.
Copyright (c) 1989-2012 Trend Micro Incorporated. All rights reserved.
