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adrianf
Posts: 1
Registered: 11-11-2009
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Email Encryption client crashes word

We are a software development company, and have a product that integrates with Microsoft Office. This has been working well for years.

 

One of our clients has adopted the Email Encryption Clint. When they use our software to "merge" a letter, word crashes. If word is used outside of our software then it is ok. if our software is used without the email encryption client then all is well.

 

We are using the Word com objects to perform the merge. I have tracked down the line of code that is causing the crash.

 

During the process, we start with a .dot file open. this merges into a new document. The last line of code to run attempts to close the original template file  : DocumentToMerge.Close False  (VB6 code)

 

It is at this point that word crashes.

 

Has anyone else encountered a similar issue ?