Business Security Forum

[albusaidi]

Hi all,

I need a help!!, We have officescan 10 and suffering from low performance in DB servers.

I tried to disabled the Trendmicro realtime scan monitoring but I couldn't..

I need only the scheduled scan to work..

[ryandelany]

You can turn off real-time scanning from the management console under Networked Computers -> Client Management -> Settings -> Real Time Scan settings.

I wouldn't advise this however as it makes you susceptible to many threats.   The better solution would be to create the appropriate scanning exceptions for the application.  As an example, if your database servers are running Microsoft SQL Server, you would enter exlcusions from real-time scanning for the following directories and this would resolve your performance problems:

SQL Server data files

These files usually have one of the following file name extensions:

• .mdf
• .ldf
• .ndf

SQL Server backup files

These files frequently have one of the following file name extensions:

• .bak
• .trn

Full-Text catalog files

The directory that holds Analysis Services data

See this link for reference information: http://support.microsoft.com/kb/309422

If you are using a different database, Google can easily help you find this information, or you can contact the manufacturer of the database and ask them for their recommendation.

Ryan

[albusaidi]

Thank you for your help..

[albusaidi]

I have two other question,

Q1. If I stopped The officeScan real time Scan Service,Can I still run the schedule scan on that server?

Q2.Why sometimes the schedule scan run at different time than the time in the schedule scan setting?

..

[kirill]

Answers:

Q1. If I stopped The officeScan real time Scan Service,Can I still run the schedule scan on that server?

Yes, of course is different scans

Q2.Why sometimes the schedule scan run at different time than the time in the schedule scan setting?

Dependent if you allow to postpone scan or not, configurable in global settings. (in OSCE 10 at least)

Kirill

[fredpontus]

Hi,

Be careful, if you talk about realtime scan config in the web management console, I agree with Kirill, you an disable it and other scans will continue to work as expected

But, if you talk about Officescan realtime scan service eg. ntrtscan process that runs on client side: No.

This process is the one that does all kind of scans (realtime as indicated by his name, but also scheduled, manual etc.)

If you stop it, no scan could be done

regards,

Fred

[albusaidi]

yes Fred , I think you are right ..

anyway, thank you all

regards,